CEOs may need help defending investors & employees from Artificial Intelligence (AI)

“…a user’s confidence in the advice offered by a system may be affected by knowing what information the system has used or not used in reaching its decision.

For example, if an AI system responds “I recommend action X, and I used information A and B, but not C in reaching that conclusion,” then the user may be cautious about accepting the recommendation if information C seems significant to him.

current AI systems do not provide this kind of insight into the system’s decision making process; they serve more to justify the decisions actually made than to alert the user to possible weaknesses in the decision-making process.”

“Quality Measures and Assurance for AI Software”, John Rushby, Computer Science Laboratory, SRI International 1988.

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